Your customs dossiers, manifests, clients, margins: Surestaria protects them with the standards used by financial institutions and global groups.
Six technical pillars that guarantee isolation, confidentiality and availability of your data.
Each freight forwarder firm has a fully isolated logical organization. No data ever flows between clients.
Isolation enforced at database level via native RLS. Even in case of credential compromise, access stays scoped to the organization.
All client / server communications encrypted in TLS 1.3. Sensitive data (passwords, tokens, sessions) hashed at rest.
Automated PostgreSQL snapshots every day, kept for 7 days. Point-in-time restoration available on request.
Granular roles (admin, manager, accountant, sales, field). Each employee sees only what they need for their role.
Every critical action (invoice creation, dossier modification, QR scan) tracked with user, timestamp and source IP.
Surestaria runs on Supabase, a managed-PostgreSQL infrastructure hosted on AWS, compliant with SOC 2 Type II and HIPAA standards. Our databases are located on regions with low latency to Africa (Frankfurt, Paris, Mumbai based on client proximity).
The architecture is fully cloud-native: no installation on your servers, no maintenance burden, no manual migration. Updates are continuously deployed without disrupting your operations.
The web app is served via Vercel (global CDN, edge functions, automatic SSL certificates). Mobile apps are distributed via Google Play and the App Store, signed and verified.
Built for African infrastructure realities.
Monthly service-level commitment on web platform and API uptime.
Mobile QR scanner works 100% without network. Deferred sync, duplicate validation, integrity guarantee.
The app is served from the closest Vercel edge node (Lagos, Cape Town, Marseille, Mumbai).
PostgreSQL WebSockets: changes by one operator are visible instantly to the whole team, no reload.
Progressive cache, lazy loading, degraded mode. Built to work on 3G connections at 100 kbps.
Extended-hours on-call. Critical incident response under 1 hour. Communication via WhatsApp and email.
Surestaria respects the principles of European GDPR as well as African data protection laws (Law 22/11 in Angola, Personal Data Protection Law in DRC, national equivalents in other covered countries).
You remain the sole owner of your data. No client data is used for commercial, advertising or model-training purposes. At any time, you can export the entirety of your dossiers (Excel, JSON, PDF) or request complete deletion.
A Data Processing Agreement (DPA) is available on request for clients with contractual obligations toward their own clients (forwarders operating for multinationals).
Our technical team answers every question, shares our architecture and signs a DPA if needed.
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